Continual Process Improvement
Developed a strategic vendor program for a high volume national financial processing firm needing to reduce costs while improving performance.
This platform delivered a sustainable 52% reduction in production expenses through realignment of the fixed cost component,
creation of a strong service level/performance based compensation model,
and 25% increase to production pull-through created by targeting core competencies within process architecture.
Lines of Communication
Installed a robust governance model for a Minneapolis area group to improve working relationships with external vendors, as well as key internal business units.
The practices implemented there resulted in a relationship management platform that added an estimated 20% to contract value through less conflict, heightened clarity, and faster decision making.
Proactive Risk Management
Authored a change management protocol for a recognized BPO (Business Process Outsourcing) services provider to enhance the speed to market and quality of essential initiatives.
The adoption of this infrastructure created value for this business by reducing turn times by 35%,
lowering implementation costs by one third,
and raising audit result quality to “Target” levels.
Whether you are a larger organization looking for better execution through more efficient and concise vendor management or a growing business that is ready to establish a strong foundation from which to build upon, have VMS complete a Needs Profile and illustrate for you the opportunities that exist.